GDPR Compliance

Crenors Cloud is committed to protecting personal data and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This page explains how we meet GDPR requirements and safeguard user data.

1. Lawful Basis for Processing

We process personal data only where we have a lawful basis, including:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent (where required)

2. Data Subject Rights

Under GDPR, users located in the European Economic Area (EEA) have the following rights:

• Right of access to personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

3. Data Security Measures

We implement appropriate technical and organizational measures including encryption, access control, secure hosting environments, and monitoring systems to protect personal data against unauthorized access, alteration, disclosure, or destruction.

4. Data Processing Agreements (DPA)

For customers acting as data controllers, Crenors Cloud operates as a data processor where applicable. We provide Data Processing Agreements to define responsibilities and ensure GDPR compliance.

5. International Data Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent protections.

6. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or as required by law. When data is no longer required, it is securely deleted or anonymized.

7. Contact Information

If you wish to exercise your GDPR rights or have questions about data protection, please contact our support team through official communication channels.